Creating more engaged connections with telco customers
ATOMIC.IO FOR TELECOMMUNICATIONS
Meet customer needs within your most secure channel – your app
Let’s face it – email, phone and SMS don’t make the cut anymore. As scam calls and fraudulent messages continue to happen, your customers are demanding a better, more secure way to engage with you.
With 44%of customers saying that apps are their most trusted channel, why not start using it as your primary form of communication?
Personalise journeys, increase engagement
Put the power back into your customer’s hands with highly personalised in-app experiences. Get to know your customers through engaging two-way communications and use that information to deliver tailored offers and actionable messages back to them in real-time.
Meet customer needs and become CX leaders in an increasingly crowded market.
Be in-app, in production, inside 60 days
Get the most out of your app without the additional development costs.
Atomic.io lightens the tech load by integrating into your current systems, empowering your team to achieve more with less effort. What once required $30k and two weeks of expert development work can now be accomplished in minutes, enabling rapid communication when you need it.
Meet customer needs within your most secure channel – your app
Let’s face it – email, phone and SMS don’t make the cut anymore. As scam calls and fraudulent messages continue to happen, your customers are demanding a better, more secure way to engage with you.
With 44%of customers saying that apps are their most trusted channel, why not start using it as your primary form of communication?
Personalise journeys, increase engagement
Put the power back into your customer’s hands with highly personalised in-app experiences. Get to know your customers through engaging two-way communications and use that information to deliver tailored offers and actionable messages back to them in real-time.
Meet customer needs and become CX leaders in an increasingly crowded market.
Be in-app, in production, inside 60 days
Get the most out of your app without the additional development costs.
Atomic.io lightens the tech load by integrating into your current systems, empowering your team to achieve more with less effort. What once required $30k and two weeks of expert development work can now be accomplished in minutes, enabling rapid communication when you need it.
PROUDLY POWERING IN-APP ENGAGEMENT FOR
PROUDLY POWERING IN-APP ENGAGEMENT FOR
Increase engagement at every stage of the user journey
Convert
Deliver tailored promotions and proactive self-service choices that are easy to respond to, enabling customers to accomplish more within your app.
Increase conversions with:
- Self-service opportunities
- Tailored offers and promotions
- Easy data capture
Activate
Send high-priority alerts, drive activation, and nudge users to engage instantly. Provide real-time updates on the things that matter most and drive instant activation with:
- Actionable alerts and approvals
- Faster customer onboarding
- Personalised prompts and reminders
Retain
Highlight important information, enquiries, and rewards, and engage in two-way communication to create a compelling path to action within your app.
Increase user in-app retention by:
- Highlighting valuable information
- Collecting feedback through simple outreach and surveys
- Providing easy-to-access customer loyalty rewards
Engage
Deliver relevant updates that anticipate individual needs at just the right time in your app.
Reach better engagement by:
- Providing urgent announcements at the right time and place
- Creating highly-personalised customer updates
- Educating customers with tips and tricks
Convert
Deliver tailored promotions and proactive self-service choices that are easy to respond to, enabling customers to accomplish more within your app.
Increase conversions with:
- Self-service opportunities
- Tailored offers and promotions
- Easy data capture
Activate
Send high-priority alerts, drive activation, and nudge users to engage instantly. Provide real-time updates on the things that matter most and drive instant activation with:
- Actionable alerts and approvals
- Faster customer onboarding
- Personalised prompts and reminders
Retain
Highlight important information, enquiries, and rewards, and engage in two-way communication to create a compelling path to action within your app.
Increase user in-app retention by:
- Highlighting valuable information
- Collecting feedback through simple outreach and surveys
- Providing easy-to-access customer loyalty rewards
Engage
Deliver relevant updates that anticipate individual needs at just the right time in your app.
Reach better engagement by:
- Providing urgent announcements at the right time and place
- Creating highly-personalised customer updates
- Educating customers with tips and tricks
FEATURED CustomerS
Customer success stories
“ANZ chose Atomic.io to help us communicate with our customers in our banking app because it enabled us to deliver our program exponentially faster and had the flexibility we need in order to keep delivering outstanding customer experiences. It was crucial to quickly enable our team to engage with customers where they are most often… inside the Go-Money and Internet Banking apps.”
Astrud Burgess • CMO
“Engaging customers in an actionable habit sits at the heart of our retention and growth strategy. We could have spent years building this capability ourselves but wanted to keep up with our customers’ needs. So it was crucial that we got a great experience to market quickly… Atomic.io allowed us to get up and running in a month.”
Richard Phillips • Head of Growth
“To build a single action card internally, it would take our developers a full sprint, costing nearly $30k, and the end result wouldn’t deliver everything Atomic.io offers.”
Mike Hyde • Senior Product Manager
FEATURED CustomerS
Customer success stories
“ANZ chose Atomic.io to help us communicate with our customers in our banking app because it enabled us to deliver our program exponentially faster and had the flexibility we need in order to keep delivering outstanding customer experiences. It was crucial to quickly enable our team to engage with customers where they are most often… inside the Go-Money and Internet Banking apps.”
Astrud Burgess • CMO
“Engaging customers in an actionable habit sits at the heart of our retention and growth strategy. We could have spent years building this capability ourselves but wanted to keep up with our customers’ needs. So it was crucial that we got a great experience to market quickly… Atomic.io allowed us to get up and running in a month.”
Richard Phillips • Head of Growth
“To build a single action card internally, it would take our developers a full sprint, costing nearly $30k, and the end result wouldn’t deliver everything Atomic.io offers.”
Mike Hyde • Senior Product Manager
Try Atomic.io for yourself right now
Explore our self-serve demo and you’ll be able to see how Atomic.io action cards work from the perspective of your customers. Simply select an industry in the phone to get started.