Catch up on recent release highlights with these release recaps, or head to our changelog for the full scoop on everything new, big and small.
Data Insight and Atomic.io Partner to Turn AI Insights Into Customer Action
Data Insight, New Zealand's leading data and AI consulting firm, has announced a strategic partnership with Atomic.io, the specialist in-app messaging platform. This collaboration addresses a critical challenge facing financial institutions: converting data insights into customer action. While traditional channels like email achieve low read rates, the Data Insight-Atomic partnership enables organizations to deliver AI-powered, hyper-personalised messages directly within trusted mobile and web applications, achieving 90%+ read rates and 14x higher engagement. Together, the partners already serve over 80% of New Zealand adults through major financial institutions.
How Kiwibank reduced support calls by 30% with real-time in-app messaging
New case study reveals how a leading New Zealand bank transformed customer engagement and freed up frontline teams with Atomic.io's in-app messaging platform
Try Before You Build: Introducing Atomic Explore
The Atomic Demo App is an interactive mobile experience showcasing how Atomic.io enables secure, contextual, and high-converting in-app messaging within customer-facing apps.
Atomic a finalist in 2025 NZ Hi-tech awards
Atomic.io has been named a finalist by NZ Hi-Tech Awards in the Most Innovative Hi-Tech Software Solution category!
Enhancing in-app messaging to foster stronger user engagement
2024 State of Digital Trust
Understand customers preferred communication channels, their current views on digital trust with brands, and experience with scams.
Customer Experience: MarTech and Data 2023
Build trust by leveraging MarTech and data. Explore how to match leadership priorities to emerging customer expectations.
The Customer Engagement Spotlight
Understand your customer needs. Based on cross industry insights gained from Australia’s top customer engagement leaders and executives.
