Solutions

Solutions

Atomic AI

Atomic AI

Securely turn AI insights into customer action

with Atomic

Securely turn AI insights into customer action

with Atomic

Securely turn AI insights into customer action
with Atomic

Securely turn AI insights into customer action

with Atomic

When AI needs to drive customer action, Atomic action cards enable governed experiences.

When AI needs to drive customer action, Atomic action cards enable governed experiences.

How can we help today?

How can we help today?

How can we help today?

Give your AI Agents the tools to drive secure customer action

Give your AI Agents the tools to drive secure customer action

Give your AI Agents the tools to drive secure customer action

When your AI detects a moment that needs action: a decision point, an approval, a complex choice, it can generate and send the right action card via Atomic API or MCP. Atomic captures an audit trail, optionally enforces human oversight, and emits analytics for full traceability and governance.

When your AI detects a moment that needs action: a decision point, an approval, a complex choice, it can generate and send the right action card via Atomic API or MCP. Atomic captures an audit trail, optionally enforces human oversight, and emits analytics for full traceability and governance.

Important decisions

Important decisions

Delivery tracking

Your AI agent recognises a customer needs to choose a payment plan → sends a comparison card with clear options through Atomic

Approval requests

Your AI agent identifies an approval is needed → deploys a structured review card with accept/decline actions through Atomic

Guided next steps

Platform intelligence

Your AI agent determines next best actions → presents guided pathways, not written instructions through Atomic

Actionable recommendations

Enterprise integration

Your AI agent surfaces recommendations → delivers them as actionable cards, not chat paragraphs, through Atomic

Atomic AI steps evaluate, enrich, and adapt

Atomic AI steps evaluate, enrich, and adapt

Atomic AI steps evaluate, enrich, and adapt

Action Flow orchestrations can intelligently adapt by calling Atomic's native AI steps at critical moments. Your structured pathways can now combine points of dynamic AI input, without completely losing predictability. The flow controls the journey. AI powers the decisions.

Action Flow orchestrations can intelligently adapt by calling Atomic's native AI steps at critical moments. Your structured pathways can now combine points of dynamic AI input, without completely losing predictability. The flow controls the journey. AI powers the decisions.

Action Flow orchestrations can intelligently adapt by calling Atomic's native AI steps at critical moments. Your structured pathways can now combine points of dynamic AI input, without completely losing predictability. The flow controls the journey. AI powers the decisions.

Mid-flow evaluation

Mid-flow evaluation

Delivery tracking

Example: User submits card with feedback options → AI assesses risk tier → flow branches to appropriate approval path

Intelligent routing

Example: User completes initial cards → AI determines optimal specialist team → flow routes to right resolution path

Dynamic enrichment

Platform intelligence

Example: Customer selects goal → AI personalises the next three cards based on their profile → flow continues with tailored options

Context-aware guidance

Enterprise integration

Example: Flow presents options → AI adds contextual explanations based on user history → customer makes informed decision

Ship AI with confidence

Ship AI with confidence

Structured interfaces change what's possible with AI. Action cards give you predictable interaction patterns, even when AI determines the content. Test pathways, document decisions, maintain audit trails.

No black box conversations. No surprise outputs. No parsing chat logs. Controlled interactions that legal can review and customers can trust.

Pre-built compliance

Every action card creates an immutable audit log of what was presented, when, and what the customer chose.

Optional humans in the loop

AI can create cards using Atomic’s MCP server. You can configure Atomic to ensure a human approves content before it can be sent to real customers.

Deterministic outputs

Your AI chooses which cards to send, but the cards themselves are structured components which can have defined options and outcomes.

Version control

Roll back card designs, A/B test interactions, and update experiences without touching your AI logic.

Escape hatches

Cards and flows can include fallback options, human handoff points, and clear exit paths when AI confidence is low.

Preview before production

Test every card variation and flow path in draft before a single customer sees it.

Analytics by default

Track engagement, completion rates, and decision paths without additional instrumentation. Never loose sight of what happened.

Provider agnostic

Works with any AI model or provider without lock-in.

Lifecycle control

Cancel delivered cards or stop entire flows immediately if issues arise, without stopping your AI service.

Pre-built compliance

Optional humans in the loop

Deterministic outputs

Version control

Escape hatches

Preview before production

Analytics by default

Provider agnostic

Lifecycle control

Atomic is trusted by the most trusted enterprise organisations

Atomic is the messaging platform powering the most trusted enterprise organisations

Atomic is trusted by the most trusted enterprise organisations

Frequently asked questions

Frequently asked questions

Do we need to replace our existing chat interface to use Atomic?

How do action cards integrate with our AI systems?

Can we test action cards before deploying them to production?

What makes action cards more compliant than chat interfaces?

Do action cards work with streaming AI responses?

Can our AI personalise content within action cards?

How quickly can we implement action cards for our existing AI features?

What happens if our AI sends an inappropriate card for the context?

Can we A/B test different card designs without changing our AI?

Do you support multi-step flows where AI is involved at decision points?

Is there additional cost for AI-triggered cards or AI requests within flows?

What if we need custom card types for our specific use case?

Next steps

We’re here when you’re ready

We'd love to meet you, show you Atomic, discuss your situation, answer your questions and help you evaluate Atomic quickly and easily.

Next steps

We’re here when you’re ready

We'd love to meet you, show you Atomic, discuss your situation, answer your questions and help you evaluate Atomic quickly and easily.

Next steps

We’re here when you’re ready

We'd love to meet you, show you Atomic, discuss your situation, answer your questions and help you evaluate Atomic quickly and easily.

Next steps

We’re here when you’re ready

We'd love to meet you, show you Atomic, discuss your situation, answer your questions and help you evaluate Atomic quickly and easily.